cybersecurity | Telecommute Technical Support Specialist - Hartford in Hartford, CT

Telecommute Technical Support Specialist - Hartford

  • VirtualVocations
  • $58,390.00 - 84,700.00 / Year *
  • 17 Wilson St
  • Hartford, CT 06106
  • Full-Time
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A platform for complex decentralized cryptographic trade is seeking a Telecommute Technical Support Specialist.Individual must be able to fulfill the following responsibilities: Answer, evaluate and prioritize requests from customersLog and track customer interaction using problem solving databaseFacilitate problem recognition, research isolation, resolution, and follow up for customer problemsQualifications for this position include:2 years of relevant technical support experienceStrong communication skills combined with cross-functional teamworkAbility to work remotely handling technical queriesCrypto trading experience, preferably on multiple platformsExcellent written and verbal communication skills in EnglishThe ability to provide support on multiple channels: email, social media, phone, chat, etc.

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.