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Oracles Cloud Infrastructure team is building new Infrastructure-as-a-Service technologies that operate at high scale in a broadly distributed multi-tenant cloud environment. Our customers run their businesses on our cloud, and our mission is to provide them with best-in-class compute, storage, networking, database, security, and an ever-expanding set of foundational cloud-based services.
We seek top-notch, very senior technical writers with deep cloud infrastructure knowledge and experience documenting APIs and SDKs. As an early member of this technical content team, you will have significant influence on technical content strategy in all areas, including authoring environments, integration with engineering workflows, automation tooling, and style guide development. You will also collaborate closely with our state-of-the-art user experience team to go beyond traditional forms of product documentation to deliver a ground-breaking overall user experience.
These are exciting times in our space - we are growing fast, still at an early stage, and working on ambitious new initiatives. At Oracle Cloud Infrastructure, you can have significant strategic and technical impact by helping to build innovative technical content from the ground up.If you enjoy a challenge and seek to influence your work and working environment, this may be the opportunity for you.
Work closely with engineers and product managers as APIs and SDKs are developed to author documentation in real time
Deliver accurate customer-facingdocumentation on time and with a high degree of quality
Contribute to strategic initiatives around authoring environments, development processes, and automation tooling
Work closely with other members of the technical content team to ensure consistencyin workflow and writing style
Collaborate with the user experience team to ensure that technical content including documentation, contextual help, UI text, and other forms of assistance are discoverable, usable, and pleasing to the customer
7+ years of experience
Experience developing API and SDK documentation
Knowledge of cloud infrastructure concepts and technologies
Knowledge of XML and HTML and experience with structured writing
Impeccable written English skills
Strong team player with outstanding communication, organization, and interpersonal skills. We believe the HOW is as important as the WHAT.
A history of fearless hands-on investigation andproduct use and a strong customer advocate mentality
Comfort with agile, swiftly changing, dynamic software development situations
Ability to learn new technologies quickly
Ability to establish and follow style and usage guidelines
Ability to drive, follow, and evangelize cross-team processes
Familiarity with software localization and accessibility guidelines
Understanding of transformation engines and content management systems
Experience using distributed source code management systems, such as Git
Experience using enterprise-grade bug tracking systems, such as JIRA
Experience and commitment to capturing and maintaining institutional knowledge
A Bachelors degree in a writing-intensive field, or significant work experience in startups or fast-paced enterprise technology development environments
People management experience or leadership of a significant documentation team effort
Knowledge of REST principles and design
Experience with DITA
Ability to write code samples in Java
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.
Interested candidates should send resumes directly to: ...@oracle.com
Detailed Description and Job Requirements Creates, develops, plans, writes and edits operational, instructional, maintenance, test or user manuals for paper, multimedia or web-based publications. Contributes to the timely design, production and delivery/completion of product documentation and document sets.