UX Assistant Director - NYC Dept of Info Technology (DoITT) (Schenectady)


: $187,770.00 - $187,770.00 /year *

Employment Type

: Full-Time


: Information Technology

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UX Assistant Director

Salary: up to $110,000 Commensurate with Experience
Excellent Benefits

Brooklyn, NY

About Human-Centered Design ( HCD )/ Service Design at DoITT

DoITT is building the capacity to approach problems and find solutions prior to and as a part of our standard project processes. Our objective is to engage customers and end users through a highly collaborative and research-based method that culminates in rapidly prototyping and testing potential minimum viable products (MVPs). Participating in and facilitating these assessments requires specific soft skills as well as experience with UX and responsive design on public-facing initiatives.

The successful candidate will serve as a UX Assistant Director reporting to the NYC Gov Lab & Studios User Experience unit with the the Business Solutions Delivery Division. The UX Assistant Director role will work on and lead a variety of projects related to client website visual and interaction design, enterprise application development, mobile application development or COTS projects and internal and external communications efforts. The candidate will help lead teams and facilitate assessments using a Human-Centered Design ( HCD )/Service Design methodology.

Job Description

  • Translate client and stakeholder requirements into flows and design interfaces for visual and interactive displays;
  • Promote and applying UX design standards and best practices across various applications for cross-team and enterprise-wide use;
  • Generate functional specification documents including user interaction models, wireframes, and user interface designs for applications and/or related software;
  • Recommend and implement UX design standards and processes, prototyping methods and tools, and new technology that improve usability and accessibility;
  • Lead a human-centered design (HCD) approach with project teams to design and develop user-centric business, technical, and product requirements;

  • Lead, design and facilitate human-centered design client engagements;
  • Work with HCD lead to iteratively develop DoITT s HCD practice, methods, processes and consulting capacity;
  • Assist in developing and facilitating HCD classes;
  • Create prototypes of varying fidelity for user and product testing; Deliver production-ready UX design assets per project;
  • Communicate UX design process methods and requirements to project stakeholders;

  • Create and applying UX design patterns across applications; Perform special projects and initiatives as assigned.

Preferred Skills

  • Interaction and visual design/implementation experience, front-end coding, strong HCD knowledge and design facilitation methods;

  • Ability to work in team environment with good organizational abilities;
  • Ability to work on projects to completion with minimal supervision;

  • Excellent knowledge of design software (Adobe Creative Suite/ Photoshop/ Illustrator/Sketch/XD);

  • Familiarity with front-end coding (HTML5, CSS3, JS, JQuery), plus overall industry standards, best practices and trends;
  • Knowledge of wireframe/prototyping tools;
  • Strong presentation and facilitation skills;
  • Strong analytical thinking, organizational skills and attention to detail;
  • Ability to work well with all levels of management;
  • Experience working directly with business requirements and development teams;
  • Experience presenting to and communicating directly with clients;
  • Experience in usability best practices, ADA accessibility, user research, prototyping and user testing;
  • Bachelor s degree (preferably in a technology, communications or design-related field);

  • Online portfolio (PLEASE SUBMIT PDF OR PORTFOLIO URL) that demonstrates strong interaction and visual design skills including the ability to work within established branding directions and technology constraints;
  • Portfolio should also demonstrate experience designing transaction-, information-, data- or technology- focused mobile and desktop applications, and facility with prototyping tools and front-end;
  • Experience in Agile Development and Lean UX methodologies a plus;

  • Experience in Waterfall methodologies a plus;

  • Experience working on large, high visibility, public-facing applications, websites and mobile apps;

  • Experience working with responsive, device-independent web implementations;
  • Case study presentation a plus (problem, solution, result).

Qualification Requirements:

  1. A bachelor s degree in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and 4 years experience related to the above


  1. An associate s degree in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and six years of satisfactory full-time experience related to the area(s) above


  1. A bachelor s degree in other areas and 8 years experience related to the area(s) above


  1. Education and/or experience equivalent

To Apply

Please go to and search for Job ID #383772


Email resume to

(Indicate 383772 UX Assistant Director' in subject line)



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The Department of Information Technology & Telecommunications

and the City of New York are equal opportunity employers.

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Associated topics: gui, interface, ui, ui designer, ui ux designer, user experience, user interface, ux, ux designer, ux ui designer * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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