A career at New York Life offers many opportunities. To be part of a growing and successful business. To reach your full potential, whatever your specialty. Above all, to make a difference in the world by helping people achieve financial security. It's a career journey you can be proud of, and you'll find plenty of support along the way. Our development programs range from skill-building to management training, and we value our diverse and inclusive workplace where all voices can be heard. Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and service, supported by our Foundation . It all adds up to a rewarding career at a company where doing right by our customers is part of who we are, as a mutual company without outside shareholders. We invite you to bring your talents to New York Life, so we can continue to help families and businesses \"Be Good At Life.\" To learn more, please visit LinkedIn , our Newsroom and the Careers page of www.NewYorkLife.com .
The Business Systems Analyst role will require skills in business analysis, systems analysis, documentation of business requirements, solution recommendation, and decision making. This role must possess an understanding of insurance industry products, especially Annuities. The ideal candidate has worked on several projects from the SDLC, starting with requirements gathering, through the successful implementation of said projects.
Interact with business, conduct analysis and document business processes, functions, capabilities, requirements, etc., enabled by IT
Performs as a liaison between the business and IT Services
Translate and simplify requirements
Verify that the implemented solution meets the requirements
Identify and articulate the need for change and assessing the impact of the change
Analyze and interpret business and user requirements into functional requirements and specifications that have an appropriate level of detail suitable for use by the development implementation teams.
Solicit client requirements using walk-through, document analysis, storyboards, use case scenarios, business analysis, task and workflow analysis
Write clear and concise requirements ensuring that requirement statements are complete, consistent, concise, comprehensible, feasible, unambiguous, and verifiable.
Support project managers to ensure key deliverables are met in an accurate timely manner assisting in the troubleshooting of problems and issues; make recommendations and provide alternative solutions when it applies.
Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats
Bachelor degree with relevant experience required
5+ years of business analysis/systems analysis experience
Previous experience working in the insurance industry and Annuities space specifically
Knowledge of CRM capability and functionality within a service center
Experience in working in a team-based agile or waterfall development environment
Experience with database applications and knowledge of SQL
Ability to read Cobol, .net code a plus
Strong written, verbal and communication skills with the demonstrative ability to work with all levels within the organization
Strong analytical, decision-making and problem solving skills. Accuracy and attention to details are required
Uses best practices and knowledge of internal or external business issues to improve products or services
Explains difficult or sensitive information; collaborates with others to build consensus
Makes decisions that have cross-functional impact
Proficient in Microsoft PowerPoint and Excel
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* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.