Genesys Consultant--NYC, NY (Schenectady)

Employment Type

: Full-Time


: Information Technology

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Genesys Consultant


12+ months

Job description:

  • IVR call flow development on composer (3+ years)..
  • Preferred to have knowledge and experience in the design, configuration and implementation of Genesys 8.x Framework, CIM, SIP Server, Multi-Channel Routing, Web Chat.
  • Solid analytical skills, problem determination, and resolution recovery processes
  • Ability to interface and cultivate excellent working relationships with technology teams, business analysts, and vendors
  • Bachelor degree with an emphasis on IS/IT or a minimum of 6 years of progressively responsible positions in contact center software, telecom and network technology


Asif Equabal
IT First Source, Inc.
4249 Route 9N, Suite 2E - 2F, Freehold, NJ 07728
asif (at) itfsinc . com

- provided by Dice
Associated topics: business, business analyst, business intelligence, business systems analyst, consult, information technology consultant, marketing, sales, senior consultant, support analyst

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