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Seeking an Operations Functional Analyst with extensive experience in the operations of water and gas distribution utilities. The role will be a subject matter expert in work management both customer service and O&M. As well as, knowledge ofPipeline Construction, Meter Management, and Waste Water Management. The role requires the individual to understand the business process and system process. The Functional Analyst will be required to partner with Project Managers, Business Stakeholders, and IT interfacing group leads. The role would involves defining, analyzing, validating and managing ofrequirements, business processes and high-level solution designs. Key Accountabilities Summary The Analyst is responsible for translating the business requirements of Operations into a business process summary to facilitate integration with an SAP S4/HANA platform, as well as SAP ISU. This role will be a subject matter expert in the operation functional areas of Water and Gas utilities and the primary liaison to collaborate with business area stakeholders to gather requirements, document specifications, identify value-added solutions and ensure quality ofend-to-end solutions. Principal Accountabilities Functional knowledge in Water and Gas Utility Operations Work with the Business Managers, IT Managers, and Project Managers on defining the detailed scope. Work with cross functional teams and cross technology teams to define requirements. Responsible for creating business requirement documents, functional documents and test scripts Responsible for creating, refining and maintaining user stories and associated deliverables such as process flows and test cases to meet development and stakeholder needs Provide status update for the process Operations represents on a weekly basis Qualifications Required: Four (4) or more years of functional support experience in Utility Operational systems. Comprised of at least two (2) years ofexperience with SAP ERP, IS-U CR&B or CRM for Utilities configuration experience and at least two (2) years ofexperience supporting applications, systems or business processes with analysis, design, and/or improvement focus in one ofthe following: Field Services Maintenance Services Meter Management Pipeline Construction Waste Water Management Experience with S4/HANA is a plus Highly developed oral and written communication skills; strong presentation skills Experience working in water Utilities industry highly preferred - provided by Dice
Associated topics: business analysis, business systems, business systems analyst, consultant, crm, customer, information technology consultant, marketing, sales, sap

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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