HealthAxis Group, a leader in healthcare technology, is looking for a Business Analyst with Healthcare experience to provide business expertise during the receipt, review and delivery of client requests and internal projects.
Manage resolution of incoming client tickets, including: gathering information, recreation of issue, resolution of the issue and co-ordination with programming staff.
Analyze incoming client project requests and gather business requirements.
Document client requirements for review.
Ensure appropriate communication with the clients on all projects/tickets.
Execute QA test plans.
Use ad hoc reporting tools to complete daily job responsibilities.
Create and review design documents based on business requirements.
Approximately 20%-30% required travel.
One to five years of experience working on and/or leading teams working on major technical software projects for client/server systems;
Proficient in MS Word, Outlook, Excel and Visio.
Excellent written and verbal communication skills;
Excellent problem solving, interpersonal communication and project management skills.
Strong focus on meeting business needs through detailed understanding of user requirements and effective and accurate implementation of technical specifications;
Strong analytical and process flow skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements;
The ability to analyze and document complex business processes;
The ability to identify, coordinate and schedule critical tasks;
Must be able to successfully work independently as well as part of a team;
Must be able to multi-task and make effective decisions under pressure.
High level of professional judgment and ability to maintain confidentiality.
Bachelor s degree or equivalent experience
Associated topics: business, business analysis, business intelligence, business systems, business systems analyst, consultant, crm, information technology consultant, senior consultant, support analyst
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.