Sep 14, 2023
$54,768 - $71,748 yearly
*POSITION TITLE: NETWORK/SYSTEM TECHNICIAN III JG: 21* *BASE SALARY: $71,748 + LOCATION PAY $4,635 (NYC ONLY)* *QUALIFICATIONS: *Bachelor's degree from an accredited college or university and two (2) years of related technical experience in a help desk or technical environment; or An equivalent combination of education and related technical experience in a help desk or technical environment. *DISTINGUISHING FEATURES OF WORK*: Network/System Technicians III work under close supervision in the Division of Technology and Court Research performing second-level troubleshooting support and training to end-users and escalating the most complex problems to Network/Systems Engineers I. They act as team leaders and oversee the work of Network/System Technicians I and Network/System Technicians II, receive calls and inquiries regarding complex technical issues, conduct analysis of technical problems, provide support in accordance with established processes and document incidents and...
NYS Unified Court System New York, NY, USA Full time