Sep 14, 2023
$54,768 - $71,748 yearly
*POSITION TITLE: NETWORK/SYSTEM TECHNICIAN III JG: 21* *BASE SALARY: $71,748 * *QUALIFICATIONS: *Bachelor's degree from an accredited college or university and two (2) years of related technical experience in a help desk or technical environment; or An equivalent combination of education and related technical experience in a help desk or technical environment. *DISTINGUISHING FEATURES OF WORK*: Network/System Technicians III work under close supervision in the Division of Technology and Court Research performing second-level troubleshooting support and training to end-users and escalating the most complex problems to Network/Systems Engineers I. They act as team leaders and oversee the work of Network/System Technicians I and Network/System Technicians II, receive calls and inquiries regarding complex technical issues, conduct analysis of technical problems, provide support in accordance with established processes and document incidents and remedies. Network/System Technicians...
NYS Unified Court System Albany, NY, USA Full time