Job Description - Client Service Executive - Insurance/Analytics (000#######1)
Job Description
Client Service Executive - Insurance/Analytics(
Job Number:
000#######1)
Description
Cognizant's Insurance industry team is seeking a talented Client Service Executive (CSE) to join its growing organization and manage the overall relationship for a significant client.
CSEs play a key role in our growth and are tasked with rapid business expansion within their assigned accounts, responsible for growth, health and future prospects of account relationships. This role requires extensive CxO level relationship building and executive connects, as well as a focus on revenues, operating margin, customer satisfaction, and employee growth and development. Must bring top-notch consulting /relationship management skills and a deep appreciation of IT tools, techniques, systems and solutions. The CSEs will be held accountable against Measurable Net New Revenue Growth within set timelines.
The individual needs to have had a strong pedigree of managing similar relationships and having grown them in previous roles. The individual will be expected to:
* Drive net new revenue and profitable growth of the account relationship.
* Review the performance metrics of the account with the delivery, operations and finance teams on regular basis.
* Be part of senior management reviews for the performance metrics of the account relationship.
* Collaborate with multiple service lines, innovation teams and business teams in Cognizant to formulate a business plan and execute it for the account relationship.
* Respond to and deliver on client requests; responds to RFP's. Identifies opportunities, makes proactive proposals to client in line with account strategy. Obtains the approvals to pursue opportunities. Engage the relevant team for solutions.
* Have regular meetings and interface with the customer decision makers and influencers.
* Be responsible for execution and customer satisfaction in all the revenue portfolios within the account.
* Identify and forge partnerships and tap into existing alliance partnerships of Cognizant to grow the account.
* Develop strong working relationships with senior leaders across all LoBs for the client - P&C Markets, Retail, Life & Annuities, Operations
* Assist the Cognizant teams to penetrate and diversify sources of revenue with the client
* Ability to bring together Insurance domain knowledge to create and propose solutions in both business & technology
In addition, the qualified candidate should possess the following:
* Past experience managing a client P&L of at least $10-15 million dollars, including reporting and metric assessment for the account.
* A minimum of 10-12 years of experience in a client facing role or account leadership role in the IT professional services or management consulting firm.
* Experience with the global service delivery model.
* Understanding and thought leadership in technology, services and business trends their direct and indirect impacts on the outcomes of the customer and our organization
* A strong performance track record of managing different portfolios-ranging from sales, new sales, programs and existing business
* A strong relationship oriented bent of mind, demonstrated capabilities in building and sustaining CxO-1 relationships and below.
* Experience of leading diverse teams, experience of cultivating and collaborating in a multi-cultural environment
* Must be able to navigate a large organization, work in a multi-dimensional matrix and have the power of persuasion through content and confidence
* Knowledge of value articulation principals include client ROI and appropriate storyboarding techniques.
* Knowledge of Client context and client engagement guidelines including organizational sensitivities to consistently look for new solutions.
* Bachelors Degree.
Preferred Domain Skills:
* The candidate must bring in experience, insight, and credibility across all LoBs in Insurance domain - P&C and L&A, Core, Retail and Insurance Ops.
* Strong domain knowledge and expertise in executing Digital themes in Insurance domain.
* Sell mode of work in agile or scaled-agile framework and delivering business value on a continuous basis
* Business process transformation experience focused on customer experience, simple solutions, and automation/efficiency
* Candidates must have a proven record of building and maintaining long-term relationships at senior / CXO-1 levels. They must be comfortable presenting to senior executives, and senior business and technology leaders, and must be persuasive and influential.
* Should be able to conceptualize, analyze, create blueprint for business transformations and present solutions in the insurance domain including systems modernization, conversion, and integrations.
Cognizant US Corporation is an Equal Opportunity Employer Minority/Female/Disability/Veteran. If you require accessibility assistance applying for open positions in the US, please send an email with your request to ...@cognizant.com
Qualifications
Job
Application Development / Application Maintenance
Primary Location
United States-New Jersey-Roseland - NJ USA, CLT
Employee Status
Full Time Employee
Schedule
Full-time
Job Type
Standard
Job Level
Executive
Shift
Day Job
Travel
No
Job Posting
Aug 9, 2019, 3:17:28 PM
Domain Datawarehousing & Business Intelligence
Organization
IT Services - United States

* Past experience managing a client P&L of at least $10-15 million dollars, including reporting and metric assessment for the account. * A minimum of 10-12 years of experience in a client facing role or account leadership role in the IT professional services or management consulting firm. * Experience with the global service delivery model. * Understanding and thought leadership in technology, services and business trends their direct and indirect impacts on the outcomes of the customer and our organization * A strong performance track record of managing different portfolios-ranging from sales, new sales, programs and existing business * A strong relationship oriented bent of mind, demonstrated capabilities in building and sustaining CxO-1 relationships and below. * Experience of leading diverse teams, experience of cultivating and collaborating in a multi-cultural environment * Must be able to navigate a large organization, work in a multi-dimensional matrix and have the power of persuasion through content and confidence * Knowledge of value articulation principals include client ROI and appropriate storyboarding techniques. * Knowledge of Client context and client engagement guidelines including organizational sensitivities to consistently look for new solutions. * Bachelors Degree. Preferred Domain Skills: * The candidate must bring in experience, insight, and credibility across all LoBs in Insurance domain - P&C and L&A, Core, Retail and Insurance Ops. * Strong domain knowledge and expertise in executing Digital themes in Insurance domain. * Sell mode of work in agile or scaled-agile framework and delivering business value on a continuous basis * Business process transformation experience focused on customer experience, simple solutions, and automation/efficiency * Candidates must have a proven record of building and maintaining long-term relationships at senior / CXO-1 levels. They must be comfortable presenting to senior executives, and senior business and technology leaders, and must be persuasive and influential. * Should be able to conceptualize, analyze, create blueprint for business transformations and present solutions in the insurance domain including systems modernization, conversion, and integrations.

Cognizant US Corporation is an Equal Opportunity Employer Minority/Female/Disability/Veteran. If you require accessibility assistance applying for open positions in the US, please send an email with your request to ...@cognizant.com


Associated topics: business advisory, business analyst, business systems analyst, client, consult, information technology consultant, marketing, sales, sap, support analyst

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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