Aug 05, 2024
The Theft Recovery Agent is responsible for ensuring theft packages are processed accurately and rental agreements are closed in a timely manner.
The starting pay for this role is $16.50 per hour .
What You’ll Do: • Review and resolve overdue rental files in a timely manner within established guidelines. • Document contract and vehicle information within appropriate systems, including vehicle location(s), conversations, and research. • Confirm stolen status with local authorities and review all applicable systems to create a theft package and generate demand letter when applicable. • Ensure vehicles are placed in the proper hold code. • Review pending theft packages and partner with Corporate Security when appropriate. • Support multiple email inboxes and ensure responses are sent in a timely manner. • Assign vehicles to vendors, as appropriate. • Other responsibilities and projects as assigned.
What We’re Looking For: • Experience in customer...
Hertz
Oklahoma City, OK, USA