About Addiction Recovery Care
At Addiction Recovery Care we incorporate the best practices of clinical drug addiction treatment. We provide addiction recovery that works with a commitment to provide hope and freedom to those suffering from addictions. Our passion is to restore productive lives through a recovery program that establishes emotional health, physical wellness, and spiritual growth. Our dedication is to see transformed lives anchored in strong family relationships, meaningful careers, and social responsibility.
We are seeking an IT Support Specialist. Applicants should have experience at being in an IT Support Role. This position offers a chance to work in a dynamic team, which each person having a set of gifts. We offer the ability to learn and grow in your knowledge of IT Systems and working in a Healthcare IT setting.
Qualifications:High School GEDDrivers LicensePossess a strong knowledge of computers, computer programs and experience as an administrator within these environments.Ability to work independently with minimal supervisionAbility to prioritize work and work related responsibilities.Must have ability to interact with staff and persons served/clients in a professional manner.Ability to coordinate and manage multiple tasks with attention to detail and organization.Minimal knowledge of addictions preferred.Knowledge and competency in problem solving, stress management, ethics and team building.Flexibility to adapt to schedule changes and assumption of responsibilities not delineated in the job description which are related to work as a member of an addiction treatment team.
RoleActs as software support to the entire enterprise, providing technical assistance to all ARC/Odyssey employees. Responds to user requests for service and determines nature and extent of support needed. Provides support or refers to the appropriate staff member.Installs, configures, maintains, and troubleshoots a wide range of software and hardware used throughout the company'soperations. Performs hardware/software upgrades to existing computer equipment as needed.As a member of the IT staff, responds to software problem calls on site or over the phone for users. Investigates error messages and determines resolution. Calls software vendor or accesses on line technical support to obtain software update. Investigates appropriate areas of potential problem and determines resolution.Act as an administrator of various systems and platforms used by company. As an administrator, the IT Support Specialist is responsible for creating and maintaining user accounts, as well as password resets and troubleshooting logins.Responsible for accurate and efficient networking of company devices. This includes but is not limited to running cables, connecting and configuring network devices, setting up routers, etc.Accountable for ensuring continuity of computer system services for computer users by providing the technical expertise, assistance to install computer software products, modify/repair hardware and troubleshooting PC and network technical problems.
This is not a complete list of the duties associated with this position.
BenefitsHealth Insurance withDental/Vision Coverage,Life Insurance, with optional Short-Term and Long-Term Disability coveragePaid Vacation and HolidaysOpportunity for advancement and professional growth with an expanding company
Salary based on experience.
This position has an open work location andlimited work from home opportunities are anticipated.
Addiction Recovery Care, LLC is an Equal Opportunity Employer
Associated topics: client support, customer support, edi, excel, information technology help desk, msword, support, technical support, technical support specialist, troubleshoot