Aug 05, 2024
Description Summary: Pharmacy Services Representative (PSR) works under the direction of Clinical Pharmacists to provide pharmacy services with compassion, excellence and efficiency. The PSR is responsible for managing orders received at the CHRISTUS Specialty Pharmacy and serving as a liaison between patient, plan, provider and pharmacy. Responsibilities: • Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. • Must be 18 years of age or older • Performs data entry and patient benefit eligibility verification • Completes prior authorization requests, submits to insurance, and verifies completion • Coordinates appeals • Acts as a liaison between patients and insurance companies, and facilitates communication between patients and doctors, medical staff and administrative staff. • Answers patient inquiries about billing, procedures, policies and available services • Responsible for incoming and outgoing calls from...
Christus Health
Tyler, TX, USA
Full time